Open Position - Assistant Manager

About Luke’s Local

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate a bustling brick and mortar market on Cole and Parnassus in the heart of Cole Valley, and a second market in Cow Hollow that opened in November of 2020! Luke’s offers a same-day grocery delivery and pick up service from both locations. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

About the Job

As Assistant Manager, you and the Store Manager will be responsible for managing all store operations. Your job will consist of having your hand in all aspects of store operations from buying to barista/deli support to cashiering to scheduling and team leadership.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

STORE SUPERVISION

Manage time off requests and schedule changes
Distributing work evenly among all staff
Oversee excellent customer service
Training staff
Maintaining a positive environment for all staff. Always fair treatment
Manage accurate tracking and reporting of waste

MAINTENANCE

Keeping a clean and consolidated walk-in and pantry
Ensure everything is labeled correctly for customers as well as to stay within health code regulations
Ensure food safety standards are being met at all times
Audit cleaning service to ensure scope is being covered
Manage deep clean schedules for staff

Competencies

High standard of cleanliness
Excellent customer service
Good communication skills
Friendly, team-player
Good work ethic

Work environment

Office and sales floor of retail grocery stores

Physical demands

Must be able to lift 25 lbs
Must be able to spend 6-8 hours per day on your feet

Required education and experience

At least 1 year of supervisory experience

Preferred education and experience

Experience with retail, preferably grocery
Experience with food preparation, service, and safety

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

FLSA Classification

Non Exempt-Hourly

Pay Range

$24-30/hour

Reports to

Store Manager