Open Position - HR Coordinator

About Luke’s Local

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate four vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

About the Job

The HR Coordinator will assist the HR Manager and is responsible for providing support to store and kitchen staff in all HR functional areas. You will serve as a resource to store and kitchen leadership to create a healthy atmosphere where all staff can thrive, feel valued, experience job satisfaction, and have opportunities to grow their careers. You will help provide administrative support to the Human Resources Department in the areas of new employee onboarding/orientation, various training facilitations, auditing/reporting, and employee file maintenance, oversee benefits administration and other Human Resources matters.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Employee Relations

• Establishes a professional relationship with each staff member in the store and kitchen. Works to build community among staff and with department managers 
• Provides courteous and timely assistance to employees. Demonstrates strong organizational skills, attention to detail, and the ability to promote excellent internal customer satisfaction
• May provide direction to employees in lower-level administrative positions
• Communicates professionally and constructively
• Handles confidential matters with discretion
• Communicate effectively with the HR Manager to ensure confidentiality regarding personnel issues that arise 
• Engages external customers in a friendly manner, shares information, assists in locating products or resources, and seeks opportunities to enhance the customer experience
• Work with the HR Manager & COO to engage all staff in regular team-building activities

Benefits Administration

• Uses various software packages, including Google and our HRIS system Rippling, to maintain electronic files and administer benefit plans
• Assists HR Manager with staff members and their managers with the leave process (FMLA, Military, Personal, etc.). Manages leaves for location. Conducts audits, tracks, and administers leaves and employee eligibility.  
• Helps assist HR Manager in performing benefits administration and communicates with staff regarding benefits orientations and annual Open Enrollment, ensuring they are available to answer all benefits-related questions from staff, especially during Open Enrollment periods.
• Shows a keen understanding of all of Luke’s Local benefit plans and supports staff with questions.

Recruitment, Onboarding/Offboarding, and Training

• Assist HR Manager in consulting with store leadership and hiring managers on recruitment needs, encourage and promote diversity and equity in all aspects of hiring practice and process
• Manages job postings from open to close, including management of the monthly recruitment budget 
• Oversees the recruiting process, including candidate selection, interviewing, providing interview feedback, selection, and offer process
• Helps Assist HR Manager with managing applicant tracking process: screens resumes / profiles, conducts pre-screen interviews, and proactively builds a pipeline of qualified candidates for entry-level through department manager positions
• Participates in job fairs and local community events to attract diverse talent to the location 
• Oversees and ensures audits of all new hire paperwork and accurate completion of all new hire data entry in Rippling

Performance and Disciplinary

• Helps assist and ensures application of HR policies and procedures are consistent Works with the store leadership team to ensure staff member performance reviews are well-written, delivered effectively, and delivered timely
• Ensures proper documentation and storage of all employee relations issues at location 
• Oversees biannual Performance Review process in conjunction with HR Manager and COO, including management of Performance Review forms and scheduling

Documentation and Compliance

• Implement current governmental requirements and laws as needed
• Maintain department records, reports, company directory, and other organizational charts
• Tracks and administers workers' compensation per company and state requirements
• Works with HR Manager & COO to establish, measure, and analyze the effectiveness of the Company’s Diversity, Equity, & Inclusion initiatives
• Follows up with staff on claims, including managing Modified Duty assignments and Return to Work. Completes EAIPs to offset the cost of Modified Duty assignments
• Ensures OSHA 300 logs are accurate and up to date
• Represents the Company regarding unemployment insurance claims, including hearings
• Assists with, processes, and e-files staff paperwork including Personnel Action Forms, Corrective Actions and Termination documents. Ensures required paperwork is retained per legal and company requirements.

Competencies

• Excellent time management skills
• Collaborative, critical, and open-minded approach to all challenges
• High level of integrity and accountability for handling confidential information
• Meticulous organizational and communication skills with attention to detail
• A self-starter, resourceful, able to work independently, as part of our team, and adjust to shifting priorities  
• Creative thinker
• Eagerness to learn

Work environment

• Flexible combination of onsite (offices of retail grocery stores) and remote

Preferred education and experience

• Bachelor’s degree
• At least 1 year experience as HR Generalist, Specialist, Coordinator

Additional Eligibility Requirements

• Must be 18 years or older
• Bilingual is preferred

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

COVID-19 Considerations

Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.

FLSA Classification

Non-Exempt

Pay Range

$25-$29/hour

Benefits

• Medical insurance, with employer contribution of up to 100%
• Dental insurance, with 70% employer contribution
• Vision insurance, with 50% employer contribution
• Paid sick leave
• Paid vacation 
• Paid volunteer days
• Pre-tax 401k savings account
• Storewide employee discount of 20%
• Daily staff meal
• Pre-tax commuter benefits savings account
• Regular review & raise cycles
• Professional development and mentorship program

Reports to

HR MANAGER

Interested? Apply here.