Frequently Asked Questions

We’re on a mission to help busy people eat well. We work with local farmers and food makers, as well as our own team of chefs, to make that happen. We have neighborhood markets in the heart of Cole Valley, Cow Hollow, North Beach, and the Inner Sunset, San Francisco, where you can do all your regular grocery shopping - from produce to meats to prepared chef’s meals to wine.

Or, if you’re too busy to make it to the market, get your groceries delivered from our market straight to you. You can order for same-day delivery through Instacart and get your order within a few hours.

If you have any questions during the process, don’t hesitate to reach out to us at hello@lukeslocal.com.

Unfortunately, we are unable to fill custom requests for our prepared foods. We list all of the allergens on each product page— if you have a specific allergy, please contact us at orders@lukeslocal.com for more information on our prepared foods.

The shelf life of our prepared meals varies between 5-6 days. Our salads have a shelf life of 4 days. All meals list the “Sell By” date on their label. Our meals and salads are best enjoyed fresh and we don’t recommend freezing.

We do not currently offer nutritional facts for any of our prepared foods. We will always list all ingredients and any allergens in each product description page.

Luke’s offers a selection of fully prepared platters, salads, sides, snacks, sweets, and more. It’s all made to order, from scratch, and available for delivery right to your door 7 days a week.

Click on our "Seasonal Catering Menu" and you'll see all of our options! Build your spread, submit your cart and you're all set! :) If you have questions, you can email us at catering@lukeslocal.com.

Place your order by 12pm for delivery 2 days out. For example, if you place an order at 10am on a Thursday, the soonest you can get it delivered would be Saturday.

For orders under $1,000: We are happy to accept edits, cancellations, or changes to your orders up until 12pm two days before your scheduled delivery. Reach out to catering@lukeslocal.com and we'll get you taken care of! However, we are unable to honor any edits, cancellations, or other changes after that time.

For orders over $1,000: We are happy to accept edits, cancellations, or changes to your orders up until 12pm one week before your scheduled delivery. Reach out to catering@lukeslocal.com and we'll get you taken care of! However, we are unable to honor any edits, cancellations, refunds, or other changes after that time.

For orders under $1000: Your card on file (entered during checkout) will be charged two days before your scheduled delivery. After payment has been processed, we will not be able to make any edits, cancellations, or changes to your order.

For orders over $1000: Your card on file (entered during checkout) will be charged one week before your scheduled delivery. After payment has been processed, we will not be able to make any edits, cancellations, or changes to your order.

All of our staple catering options are served cold. Anything that we recommend reheating will have heating instructions on the product page on our website.

We deliver Sunday-Friday from 8am-3pm and Saturday from 7am-2pm.

We deliver all around San Francisco and to the following regions in the Bay Area:

East Bay

Alameda, Albany, Berkeley, Canyon, Castro Valley, El Cerrito, Hayward, Moraga, Mt. Eden, Oakland, Orinda, Piedmont, Point Richmond, Richmond, San Leandro

(94501, 94502, 94516, 94530, 94540, 94541, 94543, 94545, 94546, 94556, 94557, 94563, 94570, 94575, 94577-94580, 94601-94624, 94649, 94659-94662, 94666, 94701-94720, 94801, 94801-94808, 94820, 94850)

San Francisco Peninsula

Belmont, Brisbane, Burlingame, Colma, Daly City, El Granada, Foster City, Half Moon Bay, Hillsborough, Millbrae, Montara, Moss Beach, Pacifica, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco

(94002, 94005, 94010, 94011, 94014-94019, 94030, 94037, 94038, 94044, 94065, 94066, 94070, 94080, 94083, 94401-94404, 94497)

Marin County

Belvedere Tiburon, Corte Madera, Kentfield, Larkspur, Mill Valley, San Quentin, San Rafael, Sausalito

(94901, 94904, 94920, 94925, 94939, 94941, 94942, 94964, 94965, 94966, 94974, 94976, 94977)

Please email catering@lukeslocal.com with any questions or inquiries!