Open Position - Lead Produce Clerk
About Luke’s Local
Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate three vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St. and our third & newest location on Green St. in North Beach. Luke’s offers a same-day grocery delivery and pick up service from both locations. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.
About the Job
As a Lead Produce Clerk, you are responsible for supporting the Produce Supervisor in daily department duties. You will ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products in both the Produce and Floral departments. You will also support the Produce Supervisor by assisting with writing orders and placing orders as needed on their days off. You are also expected to be a leadership presence on the floor throughout your shift. You are expected to be a PIC (Person In Charge) and will be responsible for providing floor support when needed for break coverage in Produce and the Front End, as well as front end coverage during busy rushes. In addition to your department responsibilities, you oversee the following:
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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Work with Produce Supervisor to ensure all merchandised Produce and Floral displays are designed and set up according to our aesthetic and company guidelines
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Support Produce Supervisor in purchasing for the Produce and Floral departments in your store on their days off
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Work with Produce Supervisor to perform weekly checks of movement reports and identify slow vs fast movers
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Ensure products are routinely FIFO-ed
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Monitor displays and spot check for spoilage
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Oversee department checklists and protocols on a daily basis
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Supervising Produce Clerks’ tasks and assisting as necessary
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Working with Produce Supervisor to distribute work evenly among all staff, assigning duties to specific employees based on role and skills
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Assist Produce Supervisor, Store Manager, and Assistant Store Manager in coordinating breaks as needed
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Ensure excellent customer service and hospitality standards are upheld, from in-store shopping to the experience at checkout
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Assist the Produce Supervisor in training new and current staff in the Produce department
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Manage accurate tracking and reporting of waste
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Handling customer issues and managing conflicts
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Maintain Luke’s Local retail standards in terms of cleanliness, facing, stocking, tagging, and merchandising
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Ensure food safety standards are being met at all times
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Maintaining a positive, equitable work environment for all staff
Competencies
- High standard of cleanliness
- Excellent customer service
- Strong communicator
- Friendly, team-player
- Good work ethic
- Creative thinker
- Eagerness to learn
Work environment
- Office and sales floor of retail grocery stores
Physical demands
- Must be able to lift 25 lbs
- Must be able to spend 6-8 hours per day on your feet
- Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.
- Stocking of shelves and merchandising displays
- Handling of refrigerated product in a cold environment for short periods of time.
Preferred education and experience
- Experience with retail, preferably grocery
- Experience with food preparation, service, and safety
Additional Eligibility Requirements
- Must be 18 years or older
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COVID-19 Considerations
Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.
FLSA Classification
Non Exempt-Hourly
Pay Range
$22.00-24.00/hour
Benefits
- Medical insurance, with employer contribution of up to 100%
- Dental insurance, with 70% employer contribution
- Vision insurance, with 50% employer contribution
- Paid sick leave
- Paid vacation - up to 2 weeks per year
- Paid volunteer days
- Pre-tax 401k savings account
- Storewide employee discount of 20%
- Daily staff meal
- Pre-tax commuter benefits savings account
- Regular review & raise cycles
- Professional development and mentorship program
Reports to
Store Manager