Privacy Policy

Luke’s Local Privacy Policy

Privacy Policy

Luke’s Local takes your privacy and personal data seriously. This Privacy Policy provides information about how Luke’s Local treats personal information regarding Luke’s Local’s visitors and users. Luke’s Local’s Privacy Policy applies across all media and social platforms, including the Luke’s Local website, application, Facebook page and other Luke’s Local social media pages and accounts.

At Luke’s Local we follow three essential principles:

We don't ask for any personal information unless we need it.
We don't store personal information on our servers unless required for the on-going operation of our services.
We don't share your personal information with anyone except to comply with the law or to provide the Services.
By accepting our Privacy Policy and Terms of Use, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. Capitalized terms in this policy have the same meaning given to them in our Terms of Use, unless otherwise defined in this policy.

Children’s Online Privacy Protection Act
The website and Services are not intended for children under the age of 18. If you are under 18 years old, please do not provide personally identifiable information of any kind whatsoever on the website or Services. We do not intentionally gather Personal Information from visitors who are under the age of 13.

Anonymous Website Visitors
Like other website and application operators, Luke’s Local may collect non-personally-identifying information that web browsers make available, such as referring to the site, date and time of visitor's request or browser name about users who anonymously interact with the website or application. Luke’s Local’s purpose in collecting such general information is to better understand how Luke’s Local visitors use the website and application and how each could be improved accordingly. Luke’s Local does not make public any specific reports on visitor search, browsing or interaction with the Luke’s Local website or application.

Registered Website and Application Users
Luke’s Local collects personal information from users that voluntarily register with the service and who agree to submit such information. Users share such information in order to be able to engage in Luke’s Local activities. By registering on the Luke’s Local website users are consenting to collection, use and storage of personal data in accordance with this Privacy Policy.

Gathering, Storing and Sharing Personally-Identifying Information
Luke’s Local may gather personally-identifying information to improve the functionality of the website and application. To sign up, Luke’s Local may ask users to provide their name, email, phone number, and home/work address.
Any information we collect is for the purposes of providing secure and positive interactions between users on the Luke’s Local platform. For example, email addresses are collected to provide authentication and to facilitate simple communication between Luke’s Local and its users.

Luke’s Local does not share the user's email address with other users.

Registered users who opt-in may occasionally receive a Luke’s Local newsletter, be contacted by Luke’s Local to have their queries responded or to solicit user feedback. Users can unsubscribe from this service by following the instructions at the bottom of each newsletter.

Luke’s Local does not sell any user-related information to any party. Luke’s Local uses appropriate collection and storage practices to prevent its users from unauthorized access or data disclosure.

To understand the behavior of our users to allow us to improve Luke’s Local, we track user activity with Google Analytics.

Disclosure of Your Personal Information
Luke’s Local does not sell your personal information. We do, however, have relationships with third parties in order to provide our services to you in which your personal information may be shared. We disclose your Personal Information as described below and as described elsewhere in this Privacy Policy.

We may share your Personal Information with third-party service providers to: provide you with the Services that we offer you through our website or application; to conduct quality assurance testing; to perform marketing; to run data analysis; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Luke’s Local.

Regardless of any choices you make regarding your Personal Information (as described below), Luke’s Local may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Company; (c) to protect or defend the rights or property of Luke’s Local or users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

Cookies
Cookies are information stored on a user's computer after every use of the website. Luke’s Local uses cookies to help Luke’s Local track user's website preferences as well as to provide core website services such as authentication. Luke’s Local also uses third-party cookies to enable services for customer service and analytics purposes. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which site referred you to the website. This helps us provide a better user experience and improve usability. We may also ask advertisers or other partners to serve ads to your devices, which may use cookies or similar technology.

Each website user can voluntarily decide if they refuse to use cookies and set their browsers to refuse cookies before engaging with Luke’s Local website. If a user decides to refuse cookies, some features on the website may not function properly.

We may change the type of third party service providers that place Cookies on the website and amend this Cookie Policy at any time by posting the amended version on the website.

Our Do Not Track Policy
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. If you select a “do not track” we will not track your website activities, use advertising, or plant cookies when this feature is enabled.

Links to Third-Party Websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the website and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our website or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Your Rights Regarding the Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of your Account. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of your Account, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Information that you may have provided through your use of the Services. If you wish to access or amend any other Personal Information we hold about you, or to request that we delete any information about you that we have obtained from our Service, you may contact us at: orders@lukeslocal.com with the email subject as “Personal Information Query.”

Security of Your Personal Information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. While we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks.

Notices
Notice to California Residents. Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please write to us with a reference to California Disclosure Information at:

Luke’s Local, Inc. | 1750 Cesar Chavez, San Francisco, CA 94124, Email: orders@lukeslocal.com

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this Privacy Policy identifies the categories of personally identifiable information that we collect through our website about individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared.

Notices to International Users. The website and application are hosted in the United States. If you are a User accessing the the website or Services (or providing information that is hosted on or routed through the website) from the European Union (“EU”), Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions, and by providing your personal data you permit the use of your personal data for the uses identified above in accordance with the Privacy Policy.

Privacy Policy Changes
We reserve the right to change this policy and our Terms of Use at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the website and this privacy page for updates. Continued use of the website acts as your consent to any changes in this policy or our Terms of Use. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

If you have any queries about the Luke’s Local Privacy Policy, please do not hesitate to get in touch with us through our Contact Us page.

Last Updated: This Privacy Policy was last updated on July 28, 2022.

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